Hotel wireless access is the top customer demand of guests in their rooms and throughout the hotel properties, according to a commissioned study conducted by Forrester Consulting on behalf of Motorola Solutions (NYSE: MSI) in April 2013. This survey includes responses from 500 North American hotel guests, including business and recreational travelers.
KEY FACTS
- 90 percent wished hotels offered WiFi as an amenity, making it the top priority of both business and recreational travelers.
- More than 90 percent of hotel guests surveyed indicated they wanted WiFi in their hotel rooms, not just in common areas.
- 40 percent of business travelers said they would not stay at a hotel without internet.
- #WiFi is becoming the key differentiator for hotel properties, as technology continues to enhance the guest experience.
Good to know we’re not alone in our desire to have access whenever and wherever we need it. These answers are no surprise to us here at QTOOTH!
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